Help Center
Frequently Asked Questions
Everything you need to know about Evvendory.
đī¸ For Customers
Is it free to browse and contact vendors?
Yes, completely free. There is no charge to search, browse profiles, or send quote requests to vendors. You only pay the vendor directly for their services.
How do I know the vendors are trustworthy?
Every vendor on Evvendory is manually reviewed and approved by our team before their listing goes live. We verify their contact information and check their credentials. Vendors who receive complaints or poor reviews are removed from the platform.
How do I contact a vendor?
Click the "Request Quote" button on any vendor profile. Fill in your event details and your message will be sent directly to the vendor's email. They will respond to you within 24 hours.
Is there a booking fee?
Not at this time. You contact vendors directly and arrange payment between yourselves. There is no platform booking fee charged to customers.
What if I have a problem with a vendor?
Contact us at hello@evvendory.com and we will do our best to help resolve the situation. Vendors who fail to meet our standards are removed from the directory.
Can I save vendors to look at later?
Yes. Create a free account and use the heart icon on any vendor profile to save them to your Saved Vendors list in your customer dashboard.
đĒ For Vendors
How much does it cost to list my business?
New approved businesses receive 30 days free with no card required. After that, vendors can choose a $24.99/month subscription; there is no automatic charge when the trial ends. Existing subscribers retain their previous terms.
Do you take a commission on my bookings?
Never. We charge a flat monthly listing fee. Everything you earn from your clients is 100% yours. We do not take any percentage of your bookings.
How long does the approval process take?
Applications are reviewed by an administrator. If eligible, your 30-day trial begins when the listing is approved and published; review times may vary.
Can I update my profile after being approved?
Yes. Log in to your vendor dashboard at any time to update your bio, hourly rate, photos, tags, contact information and more.
What happens if I cancel my subscription?
Your listing will remain active until the end of your current billing period, then be removed from the directory. You can reactivate at any time by resubscribing.
How do customers contact me?
Customers send you a quote request through your profile page. Their message and event details are sent directly to your email address. You respond directly and arrange everything between yourselves.
Can I list in multiple cities?
Each listing covers one city. If you serve multiple cities, contact us at hello@evvendory.com to discuss a multi-city listing arrangement.
What if I want to change my hourly rate?
You can update your rate at any time from your vendor dashboard. Changes go live immediately.
âšī¸ General
What cities is Evvendory available in?
We are currently live in New York, Los Angeles, Chicago, and Miami. We are adding new cities regularly. If you would like to see your city added, email us at hello@evvendory.com.
What service categories do you cover?
Photography, Videography, Music & Bands, DJ Services, Catering, Bar & Bartenders, Decor & Styling, Hair & Makeup, Transportation, Entertainment, and Event Management.
How do I report a problem?
Email us at hello@evvendory.com or use the contact form on our About page. We take all reports seriously and respond within 24 hours.
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Still have questions?
We're happy to help. Send us a message and we'll get back to you within 24 hours.
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